Privacy Policy

Effective Date: [30/11/2024]

At Audisco Global, your privacy is a priority. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you use our website, app, and services (collectively referred to as the “Services”). By using our Services, you agree to the terms outlined here. If you disagree with these terms or are under the age of 18, please do not use our Services.

1. The Information We Collect and When

We collect information when you:

• Visit our website
• Register on or use our app and/or website
• Upload music via our app or website
• Request payouts
• Contact our customer support or otherwise interact with us
• Sign up for newsletters or promotional materials
• Connect to third-party platforms through our Services

Registration Data

When creating an account, we collect:

• Username, artist name, and password
• Email address, phone number, date of birth, address, postal code, and country
• If connecting via a third party (e.g., Google or Facebook), additional profile data may be collected, such as name, profile picture, and email.

Music Upload Data

When uploading music, we collect:

• Audio files, track/album titles, and artwork
• Songwriter and contributor names
• Label, artist, or creator role information
• Streaming performance data for distributed tracks

Usage Information

We collect information about your interaction with our Services, including:

• Technical data (IP address, device type, and browser)
• Location and session activity
• Referral sources (e.g., ads or links)

Payment Data

When processing payouts, we collect:

• Name, email, address, and relevant financial details through third-party providers for compliance and fraud prevention.

Third-Party Data

If you connect to third-party platforms (e.g., Spotify, Instagram), we may collect approved data for integration purposes.

2. How We Use the Information Collected

We use your information to:

• Provide and manage your account and our Services
• Personalize your experience
• Improve our Services and develop new features
• Process payouts and prevent fraud
• Communicate with you for updates, research, or marketing (with your consent)
• Promote the Service and analyze user interactions

3. For How Long Do We Store It?

We retain your data as long as:

• You use our Services
• Required by legal or contractual obligations
• Necessary to process payments or prevent fraud

4. How We Share Information

We do not sell your personal data. We share it only when necessary, including with:

• Music platforms for distribution (e.g., Spotify, Apple Music)
• Payout providers (e.g., payment processing partners)
• Service providers for functionality and analytics
• Legal authorities when required

5. Transfer to Other Countries

Your data may be transferred to servers outside your country. We ensure compliance with international data protection laws such as GDPR when transferring data.

6. Children

Our Services are not available to individuals under 18. If we learn we have collected data from minors, we will delete it immediately. Guardians may contact us to request access or deletion.

7. How We Protect Your Information

We implement administrative, technical, and physical measures to safeguard your information. However, as the internet cannot be entirely secure, please protect your login credentials.

8. Your Rights, How to Contact Us, and Complaints

You have the right to:

• Access, update, or delete your data
• Withdraw consent for data processing
• Lodge complaints with relevant data protection authorities

For inquiries, contact us at privacy@audisco.com.

9. Changes to the Privacy Policy

We may update this policy. Significant changes will be communicated through notices on our Services or via email. Continued use after updates signifies agreement to the revised terms.

10. Cookies

What Are Cookies?

Cookies are small files stored on your device to enhance your experience with our Services.

How and Why Do We Use Cookies?

We use cookies to:

• Authenticate users
• Store preferences
• Gather analytics to improve performance
• Deliver personalized ads

Managing Cookies

You can control cookies through browser settings. Disabling certain cookies may impact functionality.

For further details or questions, reach out to support@audisco.com